Dealing with Dinosaurs

Much of my work is relatively straight forward and simple, but every now and then an opportunity arises for me to really stretch my knowledge and get my teeth stuck in, so to speak. I share my experience of how to deal with "dinosaurs" - they don't have to be older people; very often they can be younger, too. These are the challenging ones - and they're my personal favourite to work on.

EXTRA RESOURCES:

Download the 5 Minute Plan worksheet here